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    Helping people feel safer and more comfortable at home

    We find the right equipment, deliver it carefully, set it up, and stay close until everyone is happy with it.

    5-10 homes a week
    Across Greater Melbourne
    24hr response
    On every quote we receive
    You are
    An occupational therapist

    You write the recommendation. We source exactly what you asked for, on one quote.

    Find products for your clients
    Our suppliers
    AspireEnable LifecareForté Healthcareicare MedicalNovisSleep ChoiceAspireEnable LifecareForté Healthcareicare MedicalNovisSleep Choice
    For occupational therapists

    We source what you prescribe. Nothing else.

    Your clinical recommendation is not ours to change. We source it exactly or we ask you first.

    For the family

    We talk to the people who matter

    We stay in touch with the family directly, so nothing gets lost in translation.

    24 hour response

    We get back to you the same day

    Every quote, every time.

    15+ years

    We have been in this work a long time

    Most of the situations that come up, we have seen before.

    Categories

    Explore our complete range

    Browse our extensive catalogue of mobility aids, home modifications, and assistive technology solutions

    Need expert guidance?

    Our experienced team can help you find the perfect assistive technology solution for your client's specific needs.

    About us

    Built for the people who do this work, and the clients depending on them.

    We bring assistive technology into the homes of people who need it, with the care and consideration that should already be standard.

    Bringing equipment into someone's home is a moment, not a transaction. After fifteen years in this sector, we know what it feels like when it is handled badly. We started Supply Ministry to do it differently.

    The way we work

    We are working in someone's bedroom on what is often a hard day. We never forget that.

    What goes into the home

    We send equipment we would put in our own parents' homes. The brands we work with know that is the test.

    Why we move fast

    When someone cannot get out of bed safely, the days matter. We answer quickly because the people waiting for us cannot wait.

    After fifteen years

    We have seen most of the situations that come up. When something is unfamiliar we say so, and we find out.

    Meet the founders

    Alex Hampel

    Co-Founder

    Alex has over 45 years in assistive technology, retail, and customer experience. He knows what good service feels like from the other side of the counter, and that is how he runs every interaction at Supply Ministry. If an OT sends through a recommendation, Alex is usually the person who reads it first.

    David Hyman

    Co-Founder

    David has over 20 years across technology and health. He is focused on finding better ways to work so that vulnerable people and the families supporting them get what they need without unnecessary delays. If something is not working, David is the one who fixes the process.

    Our story

    Supply Ministry started because Alex and David had both spent years watching how equipment gets into people's homes, and too often it was not handled well. Late deliveries, wrong specs, families left confused, OTs spending their time resolving problems they did not create.

    So they built something simple. One supplier that reads the recommendation carefully, sources the right equipment, delivers it into the home, and picks up the phone when something is not right. That is still the whole idea.

    Trial Program

    Sleep Choice

    Take the guesswork out of bed and mattress selection with our risk-free 7-day trial program.

    How It Works

    1

    Choose Your Solution

    Select from our range of therapeutic beds and pressure-relieving mattresses

    2

    7-Day Trial

    Your client tries the equipment in their own environment for a full week

    3

    Keep or Return

    If it's not the perfect fit, we'll arrange free collection and try something else

    Testimonials

    What people say about working with us

    "

    It feels like working with someone who has actually been in a client's home.

    Community Practice

    Occupational Therapist, north-eastern Melbourne

    "

    I called on Tuesday. The bed was in her room on Friday. The family rang me to say thank you, which never happens.

    Aged Care Provider

    Home Care Manager, Melbourne metropolitan

    "

    I started using them on one client. Now they do everything.

    NDIS Plan Management

    Support Coordinator, eastern Melbourne suburbs

    FAQ

    Frequently asked questions

    Common questions about our assistive technology products and services

    Let's Talk

    Ready to get started?

    Reach out to our team to discuss your assistive technology needs. We'll help find the perfect solutions for your clients.

    Request a Quote

    Monday – Friday · 8:30 AM – 5:00 PM AEST